Privacy Policy

1. Introduction

Phacteur ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email service platform.

2. Information We Collect

3. How We Use Your Information

• To provide and maintain our email service
• To send, receive, and store your emails
• To manage your account and preferences
• To communicate with you about service updates
• To detect and prevent fraud, abuse, and security threats
• To comply with legal obligations
• To improve our services and develop new features

4. Email Data Processing

We process email data to provide our core service. This includes:

• Storing emails on secure servers
• Scanning for spam and malicious content
• Organizing emails into threads and categories
• Processing bounce notifications and delivery status

We do not sell your email content to third parties or use it for advertising purposes.

5. Data Sharing

We may share your information with:

• Service Providers: Third-party vendors who help us operate our service (e.g., Amazon Web Services for email delivery)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time. Some information may be retained for legal compliance or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data in a portable format
• Object to certain processing
• Withdraw consent where applicable

9. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]